Welcome to Goddess Supplies. When you are shopping on our webshop, you are automatically accepting our terms & conditions. Therefore, we recommend that you read the following carefully before placing your order.

Goddess Supplies
Van Slichtenhorststraat 53
6524 JK Nijmegen

contact@goddesssupplies.nl

Pricing policy

All prices are shown in EUR. Prices do not include delivery charges.
Orders may be subjected to local taxes and/or import duties at the customer’s own expense.

Payment

We accept payments by IDEAL and Paypal.

Order confirmation

The customer will receive an order confirmation by e-mail shortly after placing their order.
On rare occasions an item can be out of stock, while this is not indicated in our webshop. In this case, the customer will be informed by e-mail.

Shipping and delivery

Shipping times and rates per country are calculated on the Cart page. Information on shipping methods can be found here.
If a box is pre-ordered it will be shipped on the launch date of the box. Orders placed after the launch date will be shipped within 1-3 working days from the time the order is placed. When an order has been dispatched, the customer will receive a confirmation by e-mail. If the buyer has chosen Track&Trace shipping, a tracking number will be sent via e-mail.
Goddess Supplies cannot be held liable for any delays with the shipping company or local customs.
It is the customer’s own responsibility to fill in correct address information. Goddess Supplies cannot be held liable for any delays or problems with shipping caused by faulty address information.

Returns & exchanges

Since Goddess Supplies sells mystery boxes, we do not except returns and exchanges. Of course, when any number of items or the whole box is damaged, we will replace the damaged goods or give a refund, in consultation with the customer. If this is the case, please let us know within 3 days after receiving the box by sending an e-mail to contact@goddesssupplies.com.

Item availability

Although we aim for our website to be accurate in all respects, we cannot guarantee that all available products at our webshop are in stock when your order is processed.
In case of lack of storage or misleading information that affects your order, we will contact the customer shortly via e-mail and give them the opportunity to revise or cancel their order.

Pre-orders

When placing a pre-order on our webshop, we will charge the amount for the order when we proceed the order. The order will be dispatched on the launch date of the box.

Warranty

At Goddess Supplies, we aim to supply only high-quality products. If, unexpectedly, any number of items or the whole box is damaged, the customer can let us know within 3 days after receiving their order. We then will replace the damaged goods or give a refund, in consultation with the customer.
This does not include defects caused by improper use, faulty maintenance or general wear.
In case of a complaint or a missing delivery, please contact contact@godesssupplies.com including your order number, images of the claim and a description.

Privacy policy

All personal information is stored in connection with use of the website and webshop will be treated with utmost care. The information we store will not be sold or used for any purpose other than to make sure our customers get the best possible service.
For security reasons, no payment information is kept in our database.
We use an Instagram Feed plugin to display social media content on our website. As a result, our website makes requests to Instagram’s servers in order to get the data to populate the feed(s) and to display images and videos. These requests make your IP address visible to Instagram, who may use it in accordance with their data privacy policy.

Cookies

Cookies are used to improve your experience on this site.
These cookies identify your computer and allows the website to remember your personal settings.
Cookies are also used for statistical purposes.
By using our website, you agree with the use of cookies.

Notes

Please note that errors can occur regarding information on the site.
This includes errors on price-information so forth these are caused by direct and indirect technical and/or IT-related faults.
Goddess Supplies at all times reserves the right to undo a purchase. In this case, the customer will receive a full refund, including shipping costs.